Privacy Policy

EFFECTIVE DATE: 24/04/2025

The Masters Of Grunge (referred to as “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, store, and share your personal data.

  • We may collect and store the following types of personal information:

    • Identity Information: Name

    • Contact Details: Email address, postal address, phone number

    • Marketing Preferences: Opt-in status, interests in upcoming gigs or releases

    • Transaction Data: Records of purchases (e.g., merch, event tickets)

    • Technical Data: IP address, device type, browser, interaction with our website or emails (via cookies or analytics tools)

  • We collect information directly from you when you:

    • Subscribe to our mailing list or updates (online, via QR code, or in person)

    • Enter competitions, giveaways, or surveys

    • Purchase merchandise or music from us

    • Interact with our website or social media accounts

    • Attend our gigs and voluntarily provide your details

  • We do not knowingly collect personal information from individuals under the age of 15 without the consent of a parent or legal guardian. If we become aware that we have inadvertently collected such data, we will delete it promptly.

  • We use your personal information for the following purposes:

    • To provide updates about upcoming shows, releases, and news

    • To manage ticket giveaways, competitions, or promotions

    • To respond to enquiries or customer support requests

    • To personalise marketing messages or offers based on your preferences

    • To improve our website, content, and performance

    • To comply with legal obligations

  • We only send marketing communications to people who have provided clear consent.
    You can withdraw your consent at any time by:

    • Clicking “unsubscribe” in any email

    • Contacting us directly at the details below

    We will stop sending marketing communications but may still contact you for essential non-promotional matters (e.g., purchase confirmations).

  • We do not sell or rent your personal information.

    We may share your data with trusted third-party service providers who help us with:

    • Email marketing and subscriber management

    • Website hosting and performance analytics

    • Merchandise fulfilment and ticketing platforms

    We currently use, but are not limited to:

    • Google Analytics 4 (GA4)

    • Google Tag Manager (GTM)

    • Meta (Facebook/Instagram) Pixels and Ad Tools

    • Squarespace-integrated plugins and services

    We may introduce additional services in the future, all of which will be bound by data protection and confidentiality obligations.

  • If we use overseas services (e.g., cloud-based platforms), your personal data may be stored or processed outside of Australia. We only engage providers who apply appropriate safeguards to protect your privacy and security.

  • We store personal information securely using encrypted services and reputable providers. We retain data only as long as necessary for the purpose it was collected or as required by law. When no longer needed, it is securely deleted or anonymised.

  • You have the right to:

    • Access the personal data we hold about you

    • Request correction of outdated or inaccurate information

    • Withdraw consent to our use of your data

    • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated

    Contact us using the information provided below to exercise these rights.

  • We use cookies and tracking tools to understand how our website is used, measure engagement, and improve your experience. You can manage your cookie settings via your browser preferences.

  • Our website or communications may contain links to other websites not operated by us. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

  • We may update this policy from time to time to reflect changes in law or our practices. The latest version will always be available on our website with the effective date clearly displayed.

  • This Privacy Policy is governed by the laws of Queensland, Australia. By using our services or providing personal information, you consent to the jurisdiction of the courts of Queensland in relation to any dispute concerning this policy.

  • If you have any questions, concerns, or requests regarding this policy, please contact:

    Paul Bloomfield
    Riot Act – Pearl Jam Tribute Band
    📧 riotactband@gmail.com
    📞 +61 439 486 242
    🌐 https://www.riotactpearljam.com